Remembering My Hat

30th October 2015

CABS/CPA seminar on Social Media and Research in Ageing: Part 2

Filed under: Uncategorized — rememberingmyhat @ 16:38
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Prof Shailey Minocha, OU

A case study-based investigation of experiences of people aged 65 years and over with online social interactions

What she has learned about conducting research with older people, as a relative newcomer to the field. Three projects:

  1. 2012 project online social interactions of people over 65
  2. Social isolation and loneliness in MK for people 55+  (not just digital inclusion but including that) -funding from MK council. There’s a link between digital inclusion and social inclusion.
  3. Intergenerational photo-journal site – Blipfoto

Has learned not to use term ‘older people’ but to specify ‘over 55’ or ‘over 65’

Has also learned how important and hard it is to create an authentic researcher identity by email, as people are very suspicious.

People don’t always want sensitive things recorded – two researchers means can do fieldnotes together afterwards.

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(cc) Robin Hutton

Case study of 90 yr old suddenly on line via tablet – says has changed her life, enabled her to keep learning, which she values highly.

ONS stats show older people are going online more, but not necessarily staying online – lapsed users about 6% v. 0.9% younger people.

One-off training not enough – needs continuing support – drop-in groups very useful. Training on specific programmes is not useful if that’s not what people want to do. Training needs to be personalised to what people actually want to do online [hot news!]

‘Digital by default’ is problematic because older people more likely to find captcha etc. authentication difficult to see and may not know how to enlarge screen. Screenreaders don’t always work well.

Increasingly people are using tablets rather than pcs

People preferring content within the email, not as an attachment, because people worry about viruses in attachments – not behind university firewalls!

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(cc) Thomas Hawke

Blipfoto research – one photo per day (no more) + quite extensive commentary on their day often. Lots of people using them to stay in touch with faraway family. Reciprocal commenting on each others photos. Some technical advice, some comments on content of photos.

19 age 55+ users comments on what it means to them:

  • keeping brain active (about half said this) Quite hard to take a good and interesting photo everyday
  • Encourages you to go out, gives structure to day, makes you notice things more

People have fears about loss of anonymity, trolling, addiction, reducing motivation to get out of the house – making them more isolated. But also value very highly for social connections

Excellent story about older woman with motion sensors in sofa – realised family and carers weren’t visiting her so much, because sofa was telling them she was moving around = fine. So she sat still a lot, until they called! They adjusted their arrangements.

Blipfoto older people users using facebook, but quite passively to see what family members are doing. Using Flikr more, to post photos in excess of the daily limit of one on Blipfoto.

[Audience discussion of dangers of online]

Comment from Jonathan Hughes: Dangers of talking about other people, but this is us! Lots of us in this room are aged over 55, we use these kinds of websites.

Question from Geraldine Boyle: demographics? Middle class?

Answer: was international. Don’t know – was an opportunistic sample. Only asked about age, country and length of years using site.

Comment from Joyce Cavaye: Problems with care homes not having wifi or not having staff time to support residents with online use, even when they have run training for residents on using tablets etc.

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